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Pomodivo — Support

Need help with Pomodivo? This page covers the common questions. If it doesn't answer yours, email pomodivo@na6im.com and include your device model and OS version.

Frequently asked

The timer looks wrong after my phone was locked or the app was closed

It should correct itself the moment you reopen the app — Pomodivo calculates the remaining time from the session's start time and the current clock, so it can't drift. If a session ended while the app was closed, the end-of-session notification is what alerts you (enable it in Settings).

I didn't get a notification when my session ended

Check that notifications are enabled both in Settings inside Pomodivo and in your device's system settings for Pomodivo. On Android, also allow "Alarms & reminders" / exact alarms if prompted. On iOS, make sure notifications are not paused by a Focus mode.

I bought Remove Ads / All Themes on another device (or reinstalled)

Open Settings → Restore Purchases. Your purchases are tied to your Apple or Google account and will unlock again at no charge.

I was charged but the feature didn't unlock

Try Settings → Restore Purchases first. If that doesn't work, contact us with your store receipt and we'll help. Refund requests are handled by Apple or Google Play.

How do I change session lengths or the long-break cadence?

Settings → adjust work, short break, and long break durations, and how many work sessions occur before a long break.

Where is my data? Can I export it?

All session, task and stats data is stored only on your device. There is no export in the current version. Uninstalling the app permanently deletes it.

Do I need an account or internet connection?

No account. The app works fully offline. An internet connection is only used to load ads in the free version and to process in-app purchases.

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